2FA COMING FEBRUARY 5TH!
We’re adding Two-Factor Authentication (2FA) to MyCalista.com to better protect against fraud and identity theft.
A top priority of Calista is to protect Shareholder information and make our systems as secure as possible.
Learn below what you need to do when you log in to MyCalista.com starting February 5, 2024. The process is easy, and most of all, will help protect your information.
How Will It Work?
Starting Feb. 5, the next time you enter your login and password for MyCalista, you will be prompted to receive a security code either by text (SMS) or email. Choose which option you prefer. This verifies your mobile number or email and only needs to be done once.
In the future, you will enter your username and password, followed by a security code. After you enter the correct code, you will continue into MyCalista like normal. Codes are valid for 90 seconds.
If you already have a mobile number on file with Shareholder Services, it will appear in the Phone Number field pre-filled when you set up 2FA. If you choose the email option, your email address will be pre-filled. If you change your email, the system will update your email with Shareholder Services, and this will be your new MyCalista username.
Updating Your Contact Info
If you change your mobile phone number in MyCalista, the system will update your number with Shareholder Services. You may edit your address and phone number on the My Account page when you are logged in to MyCalista.com.
I need help
If you have any issues setting up 2FA, please contact Shareholder Services through the Contact Us form or 907-275-2801.